Accessibility statement

Accessibility statement for the National Business Crime Centre website

This website is run by the National Business Crime Centre which is hosted by the Metropolitan Police Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software although we are improving this as documents are updated
  • some older video content or third party content does not have captions

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email

We’ll consider your request and get back to you within 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email  

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We do not publsh a phone number due to the small size of the team. Email  ito get in touch.

The MPS buildings and government buildings that we work in have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us https://nbcc.police.uk/contact

Technical information about this website’s accessibility

The National Business Crime Centre, hosted by the Metropolitan Police Service, is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

Otherwise, do not change the ’Non accessible content’ heading or the ‘The content listed below is non-accessible for the following reasons’ sentence - they’re legally required.

Do not change the ‘Non compliance with the accessibility regulations’, ‘Disproportionate burden’ and ‘Content that’s not within the scope of the accessibility regulations’ subheadings: they’re also legally required.

But if you need to list a lot of problems, you can break these subsections up with further subheadings - for example, ‘Navigation and accessing information’ or ‘Interactive tools and transactions’.]

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

  • Some older images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). When we publish new content we’ll make sure our use of images meets accessibility standards. When older content is reviewed - alternative text is added.

Disproportionate burden

The unit is small and the cost of a formal technical assessment would be greater than the unit expendiure budget.

Third party links to social media are not descriptive. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context).

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested on 22/10/2019. The test was carried out by the NBCC.

We used this approach to deciding on a sample of pages to test; Hame page, Category pages and a selection of articles from each category.

We tested:

  • our main website platform, available at https://nbcc.police.uk

 

What we’re doing to improve accessibility

Every new article is reviewed for acecssibility and we continuously discuss imporvements with our web developer. We conduct assessements using the wave tool at regular intervals to see if there are any imporvements that can be made and we will consider any user feedback.

 

This statement was prepared on 01/11/2019. It was last updated on 17/12/2019.