Welfare and Vulnerability Engagement (WAVE) Resources

 What is WAVE?

 The Welfare and Vulnerability Engagement (WAVE) course is designed to equip individuals in customer-facing roles with awareness of vulnerability and their responsibilities towards customers.

 It includes two key components: WAVE training, which provides knowledge on recognising and assisting vulnerable individuals, and the Ask for Angela campaign, enabling people in unsafe situations to discreetly seek help from trained staff using a code word. This course is national and international program and is accreted to Highfield Level 2 and can be taken via eLearning, virtually or in-house. Here is a link to Safer Business Network Training website SBN Training and their Brochure | SBN Training.

By training your staff in WAVE and implementing Ask for Angela you can play a role in helping to prevent and reduce sexual violence and vulnerability within your business and our towns and cities. The WAVE Programme consists of two strands of work:

WAVE TRAINING

A training session which aims to increase the skills, knowledge, and confidence of those working in licensed premises focusing on identifying vulnerability and making appropriate interventions.

ASK FOR ANGELA SCHEME

A consumer facing campaign which allows people who feel like they are in an unsafe situation to ask for help using the “Angela” code word, informing a staff member of their need, and allowing them to access discreet help. We are asking businesses not to just implement and put posters up, but to take WAVE training and ensure all staff are trained, including new starters and refresher training each year.

Here is a link. WAVE | SBN Training

Learning Objectives

• • Learn about the context for WAVE training
• • Understand the definition of vulnerability
• • Explore the factors that make people vulnerable
• • Identify how to recognise vulnerability
• • Explore where they can intervene to reduce vulnerability
• • Identify appropriate interventions to assist in reducing harm
• • Spiking Awareness – Watch Out, Listen Up, Act.
• • Recognise and promote the Ask for Angela Campaign

This training also features organisations such as White Ribbon, We Are Survivors, Hidden Disabilities and keeps you updated with current and new legislation.