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Retail Crime Action Plan Retail Crime Action Plan
Business Support

Retail Crime Action Plan

The Retail Crime Action Plan sets out policing’s commitment to tackling shoplifting and prioritising attendance where violence was involved, or a shoplifter was detained.

Retail Crime Action Plan Retail Crime Action Plan
Business Support

Retail Crime Action Plan

The Retail Crime Action Plan sets out policing’s commitment to tackling shoplifting and prioritising attendance where violence was involved, or a shoplifter was detained.

The Retail Crime Action Plan was launched in October 2023 and sets out advice for retailers on how to provide the best possible evidence for police to pursue in any case.

The plan, which the NBCC was heavily involved in drafting,  provides clear guidance to retailers that they should send CCTV footage of the whole incident and an image of the shoplifter via the digital evidence management system as quickly as possible after an offence has been committed.

Where CCTV or other digital images are secured, police will run this through the Police National Database using facial recognition technology to further aid efforts to identify and prosecute offenders – particularly prolific or potentially dangerous individuals.

The action plan outlines how police attendance at the scene for retail crime will be prioritised in circumstances where violence has been used, where a repeat or prolific offender has been detained or where evidence needs to be promptly secured.

The NBCC has developed guidance and advice to help retailers and police work together to implement the recommendations in the Retail Crime Action Plan which can be found here.